The Moonlight Attic

 

Product Photography, Photo Editing, Portfolios,

 Unique Nature Note Cards & Post Cards

The Moonlight Attic
8205 Buchanan Drive
Walkersville, MD 21793

ph: 301-524-8792

FAQ

 

Question: I would like you to take pictures of my products, what do I do?

Simply mail me your products.  I will let you know when they arrive.  I will photograph your products (we will discuss what "theme" or how you want them taken) and email you "proofs".  Upon your approval of all pictures and upon receipt of payment, I will ship the products back to you (you pay for shipping) with receipt sender signature to guarentee shipment receipt.  I will also send you the confirmation number so you can keep track of your package.

Question: What happens if I do not get my products back?

When I return your products, they will require a signature from you.  There will be a tracking number for both of us to follow.  I am not responsible for products lost due to the postal carrier.  If you would like to pay extra for insurance, that is up to you.

Question: How long will it take?

This will depend on how many products you need photographed and what you would like me to do with them.

Question: What if I have pictures already taken and would like you to edit them?

You will email me copies of your photographs to TMoonlightattic@comcast.net.  Please make sure your pictures are high resolution.  After editing and approval from you, I will send you your completed photographs.

Question: How do I pay you?

You may pay me using a credit card via paypal.  You may also pay by check or money order.  Keep in mind products will not be shipped back to you until payment is received or (if check ) is cleared through my bank.

Question: How do you determine your price?

After we discuss what you would like done with your pictures,   I will then send you via email a written quote.  If the quote is acceptable, you will email me an approval form (on the bottom of your quote); and then I will begin your project.

Question: What if I'm not happy with the finished product?

Your satisfaction is guaranteed.  I will continue to take pictures and edit until you are happy with the final product.

 

 

 

 

 

 

 

  

 

 

  

 

 

 

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The Moonlight Attic
8205 Buchanan Drive
Walkersville, MD 21793

ph: 301-524-8792